Diagnose
CRM Revenue Opportunity Scan
A clear picture of your CRM performance, your customer journeys and where you can make the biggest difference.
From £1,500 + VATLighter option: Discovery AuditExplore
Be the brand
your customers
never forget.
Customer-first strategy. Hands-on delivery.
An experienced team of CRM specialists, across
platforms and objectives — turning your CRM into
stronger relationships and meaningful growth.
No obligation. Just a good conversation.
Find your starting point
Which CRM service is right for you?
We recommend · Diagnose
CRM Revenue Opportunity Scan
Businesses already running CRM, lifecycle or email activity but uncertain where the greatest commercial opportunities are.
- Review your CRM activity and customer journeys
- Identify gaps in acquisition, retention and conversion
- Prioritise practical opportunities for improvement
From£1,500 + VAT
“Phil brought the RevOps thinking as well as the technical delivery. We came out with a governed CRM and reporting our team can use.”
One clear path
Diagnose. Plan. Build. Lead.
From a focused review to ongoing leadership. Clear starting prices and support built around your business.
Plan
Lifecycle strategy and roadmap
Turn customer insight into a practical CRM roadmap, with the right priorities for your business.
From £3,500 + VATExploreBuild
Pixel Perfect packages
Campaigns, automations and personalised journeys that actually get delivered.
From £5,500 + VATExploreLead
Fractional CRM leadership
Experienced CRM support, embedded in your business. Strategic thinking and hands-on delivery, together.
From £2,500 + VAT per monthExploreWhere is your CRM today?
Every customer relationship sits somewhere on the curve. We move you up it.
Pick the stage that sounds most like your organisation. No email required.
You are probably here if
Welcome and basket journeys exist, but were set up once and rarely revisited.
What is holding you back
Journeys work in isolation, with thin segmentation and no shared roadmap.
To reach the next stage
Lifecycle strategy and roadmap
Diagnose, then Plan
Discuss this with Phil See what a Scan shows youSee it before you buy it
What a Revenue Opportunity Scan looks like.
Your maturity stage, an opportunity map ranked by commercial impact and a roadmap your team can act on. Yours to keep, whether or not we work together afterwards.
Explore the audit scopeOpportunity map
Illustrative example. Not client data.Maturity stage: 2 of 5
Working with larger teams
A senior extension of your team.
Strategic thinking and practical support, from the same partner.
Senior CRM experience. Hands on the keyboard.
Phil Ireland, Co-Founder and Chief Strategy Officer, has 19+ years in CRM across in-house and fractional roles in financial services, luxury retail, fintech and FMCG. When you work with Euphemia, you work with him.
Senior CRM expertise19+ years of hands-on industry experience
Experienced team of expertsHelp across platforms and objectives, tailored to your business
Flexible collaborationMonth-to-month support tailored to your priorities
Strategy and deliveryPractical roadmaps and hands-on implementation
Customer-first approachB2B and B2C lifecycle marketing support
Built by Euphemia
Tools we've built for CRM teams.
Euphemia Control Room
Bring campaign briefs, approvals and launch dates together in a dedicated workspace for your marketing team.
- Explore the interactive demo workspace
- Coordinate campaigns, approvals and launch calendars
- Estimate productivity gains with the time-savings calculator
Flowproof by Euphemia
Check email campaigns and customer journey logic before deployment with AI-powered quality assurance.
- Check broken links, merge tags and journey logic
- Review email HTML and journey exports across CRM platforms
- Create shareable QA reports for review and sign-off
Our CRM ecosystem
The platforms we partner with and use.
An experienced team of CRM specialists, supporting your objectives on every platform.
BrazeImplementation and strategy
KlaviyoFlows and lifecycle
HubSpotLifecycle and reporting
Also: Customer.io, Salesforce, Mailchimp, Bloomreach, Iterable, ActiveCampaign, Brevo, Dotdigital
Let’s talk about your platformSimplicity is Euphemia
A clear plan.
A partner who gets stuck in.
01
Understand
We get to know your business, your customers and what you want to achieve. No one-size-fits-all answers.
02
Make a plan
Together, we turn insight into a practical roadmap. Clear priorities. A shared direction. No unnecessary complexity.
03
Make it happen
We work alongside your team to deliver, learn and improve. Strategic thinking and hands-on support, from the same partner.
Let’s make your CRM
work harder for you.
An experienced team, across platforms and objectives. A conversation about your customers — not a sales pitch.